Overall, the hotel is good. What makes is standout is the warmth and friendliness of their staffs. Everybody wear a smile here! One exception staff is Mr ToBy. Whatever information you need, he has it. Good Korean/ Japanese/ Vietnamese food, best local shopping, big shopping center, spa, Sky bar, sports pub, he is always ready to recommend. And when you are ready to go, he would either shout across the road for taxi or hail the next available one for you. Their services may be what you had expected paying for a 5 star hotel. But for $40+ a night, with this kind of exceptional service, I will definitely be back here the next time I go to HCM. Thank you very much, Mr ToBy and everyone at the hotel!